Refunds Request

At Acowebs, we strive to make all our products the best in the industry – not only in terms of functionality, but also in design and UX aspect as well. However we understand that no matter how hard we try there could be instances where it turns out that our products may not be the one you need. To cover such customers who instill their trust in us by making a purchase  from those unforeseen occasions (though very rare), we offer a 100% money back guarantee for 30 days.  So anytime within 30 days of purchase, if you’re not 100% satisfied with our products and want a refund, just send us a request and we will reimburse the full price paid, without any hassles.

For quick processing of your refund request, please do submit a request at the Support Page with your email address along with your order ID, and our team will approve this at the earliest.

We’d also appreciate it if you could let us know why you are not happy, so we could understand where things went wrong or how we can improve our product further, if your concern is related to any feature or functionality. Please note that no refunds are provided after 30 days of your date of purchase.

Payment of refunds

Once you raise a refund request, the same will be processed by our accounts team and the refund amount will be automatically sent to your original payment method. This generally takes up to 5-10 working days, from the day your request has been approved.